Our Commitment
Our Commitment to You
At Serleep, our mission is simple: to deliver 100% satisfaction with every product and service we offer. We understand that your comfort and well-being are paramount, and we’re here to ensure you have an extraordinary experience. Let us walk you through our unwavering commitment:
30-Day Bliss Guarantee
We curate lifestyle experiences that blend comfort with aesthetic appeal. If, within 30 days of receiving your Serleep product, it doesn’t meet your expectations, our dedicated service support team is at your disposal. Whether it’s a cozy mattress or a stylish chair, we’ll make it right. Check out our comprehensive Refund & Return Policy for hassle-free guidelines.
Swift Response, Every Time
Your time matters, and we respect that. Count on us to reply to your inquiries within 48 hours. Our commitment to assisting and guiding you will endure for years to come. Whether you’re seeking advice on product care or need help choosing the perfect furniture, we’re here—always.
Your Privacy, Our Priority.
Your trust is our most valuable asset. We never share your email address, receipt information, or any personal details with third parties. Our Data Protection Policy outlines how we handle your information transparently. Rest assured, your privacy is paramount.
Serleep Safeguard
Welcome to the Serleep Safeguard family! By choosing Serleep for your home essentials, you’ve made a smart decision. Here’s what you can expect:
Serleep Warranty
We stand behind the quality of our products. Our comprehensive warranty covers defects in material or workmanship for one year from the date of purchase (when used in a home environment). Accidents happen, but unauthorized repairs or abuse aren’t covered.
Your Satisfaction Guaranteed
We’re committed to making your Serleep experience exceptional. If you have questions or concerns about your product, our friendly customer support team is just a message away. Your comfort and satisfaction are our top priorities.
Thank you for choosing Serleep. Here’s to many years of comfort and enjoyment with your Serleep products!